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Reporting Problems

Who Does What?

From Footpaths to Fly Tipping, many issues around the Parish of Harpole are the responsibility of other Councils or organisations. While we look to bring pressure where needed, the best and fastest way to initiate a resolution is to report the problem via one of the routes below. Some of these have changed, e.g. footpaths, so please read the information.

Reporting

To report an abandoned vehicle:

Please supply the registration number, type and condition of the abandoned car, and its location.

Check who is responsible for dealing with different types of flooding on the Northamptonshire Flood Toolkit website.

Please note that if the flooding is occurring on the public highway, you should report this via Street Doctor so we can investigate and take any necessary action.

Please find below advice, links to agencies that can help should your property be at risk from flooding

If you believe a person/persons are at risk take immediate action and contact the emergency services (police/fire/ambulance) on 999. Northamptonshire Police can be contacted for non-emergencies on 101.

Information can be found on the SNC website concerning contact numbers, how to build a sandbag wall and details of a Household Emergency Plan Booklet, also more information can be found Northamptonshire Local Flood Risk Management Strategy – Public Summary report. Check to see if there are any flood warnings in your area by visiting the Environment Agency website.

 

Harpole has 2 Flood Bins for residents to fill Sandbags. These will be found at the Carpark in Larkhall Way and outside the Old School Hall. They are locked with a code which can be obtained by calling 07858 043 456 . They contain sand, bags and a spade. Please ensure the spade is replaced and the bin locked after use.

 

 

Contacts for help and support

National – The Environment Agency operates a national Floodline and can be contacted on 0845 988 1188 or 0345 988 1188.

Northamptonshire – Northamptonshire County Council (NCC) is the lead local authority with overall responsibility for flood risk management in the county. All enquiries relating to flooding and flood risk should be reported to NCC direct.

How to contact Northamptonshire County Council:

Surface water flooding/road drainage

– This is the responsibility of Northamptonshire Highways Department: 0300 126 1000

Main sewers and pipework shared by more than one property

– This is the responsibility of the Water Authority.

  • Anglian Water: 03457 145 145
  • Thames Water: 0845 9200 800

Single private pipework blockage/flooding

– This is the responsibility of the householder and it is their responsibility to have it unblocked. (This is pipework which leaves a single property and meets either a shared pipe with other properties or the main sewer.)

Useful information

Weather Forecasts

To check the river levels for our area visit: http://www.environment-agency.gov.uk/research/planning/135518.aspx

To check if your property/premises are in a flood warning area visit: http://www.environment-agency.gov.uk/homeandleisure/floods/31618.aspx

Individuals or communities who have suffered flooding, or who are at risk of flooding can contact the National Flood Forum on 01299 403055 for advice.

For health concerns during or after a flood, call 111.

Information about disruption to services is provided by South Northamptonshire Council.

Click here for more information

Fly tipping should be reported to South Northants Council

Littering and street cleansing problems should be reported to South Northamptonshire Council

Speeding should be reported to Northamptonshire Police.

Street Nameplates

To report a damaged or missing street nameplate please email building.control@cherwellandsouthnorthants.gov.uk and provide, location of nameplate and photo if possible. Highway signs are dealt with by Northamptonshire County Council.

Our interactive mapping page shows the roads which are maintained by Highways England in green. These roads are:

  • M1
  • M45
  • A5
  • A14
  • A43 between the M40 Junction 10 and M1 Junction 15a (from Northampton to the county boundary near Stamford is NCC)
  • A45 between Thrapston and the M1 Junction 15 (from Junction 16 to the county boundary towards Dunchurch is NCC)

Any concerns about works on the above roads must be directed to Highways England using the following link:

Other Reporting Sites

Go here for

Complaints

Smell/odour pollution
Light pollution
Customer complaint form
Complain about a Councillor
Hate crime

Dogs

Dog fouling
Stray or found dog

Environment and Food

Anti-social behaviour
Dead animal
Fly-tipping
Food Hygiene – report an issue
Light pollution
Litter problem
Noisy animals
Smoke pollutionMiscellaneous

Fraud

Flooding

Please find below advice, links to agencies that can help should your property be at risk from flooding  

If you believe a person/persons are at risk take immediate action and contact the emergency services (police/fire/ambulance) on 999. Northamptonshire Police can be contacted for non-emergencies on 101. Information can be found on the SNC website concerning contact numbers, how to build a sandbag wall and details of a Household Emergency Plan Booklet, also more information can be found Northamptonshire Local Flood Risk Management Strategy – Public Summary report. Check to see if there are any flood warnings in your area by visiting the Environment Agency website.

Contacts for help and support

National – The Environment Agency operates a national Floodline and can be contacted on 0845 988 1188 or 0345 988 1188. Northamptonshire – Northamptonshire County Council (NCC) is the lead local authority with overall responsibility for flood risk management in the county. All enquiries relating to flooding and flood risk should be reported to NCC direct.

How to contact Northamptonshire County Council:

Surface water flooding/road drainage

– This is the responsibility of Northamptonshire Highways Department: 0300 126 1000

Main sewers and pipework shared by more than one property

– This is the responsibility of the Water Authority.
  • Anglian Water: 03457 145 145
  • Thames Water: 0845 9200 800
Single private pipework blockage/flooding – This is the responsibility of the householder and it is their responsibility to have it unblocked. (This is pipework which leaves a single property and meets either a shared pipe with other properties or the main sewer.)

Useful information 

Weather Forecasts To check the river levels for our area visit:  http://www.environment-agency.gov.uk/research/planning/135518.aspx To check if your property/premises are in a flood warning area visit: http://www.environment-agency.gov.uk/homeandleisure/floods/31618.aspx Individuals or communities who have suffered flooding, or who are at risk of flooding can contact the National Flood Forum on 01299 403055 for advice. For health concerns during or after a flood, call 111. Information about disruption to services is provided by South Northamptonshire Council. Click here for more information

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