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Accessibility statement for Harpole Parish Council Website

This statement covers the Harpole Parish Council website (www.harpole-pc.gov.uk)

This website is run by Harpole Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 28 days.

If you cannot view the map on our ‘contact us’ page, call or email us

for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: us on the number above

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Harpole Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following

Non Compliances –

  • navigate most of the website using speech recognition software
    This element is currently awaiting implementation and testing

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information.
This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by September 2021. When we publish new content we’ll make sure our use of images meets accessibility standards.

A disproportionate burden

The following non-compliant criteria would pose an unacceptable burden to fix currently, when we publish new content we’ll make sure our use of images and text meets the accessibility standards.

  • F3: Failure of Success Criterion 1.1.1 due to using CSS to include images that convey important information
  • F13: Failure of Success Criterion 1.1.1 and 1.4.1 due to having a text alternative that does not include information that is conveyed by color differences in the image
  • F20: Failure of Success Criterion 1.1.1 and 4.1.2 due to not updating text alternatives when changes to non-text content occur
  • F30: Failure of Success Criterion 1.1.1 and 1.2.1 due to using text alternatives that are not alternatives (e.g., filenames or placeholder text)
  • F38: Failure of Success Criterion 1.1.1 due to not marking up decorative images in HTML in a way that allows assistive technology to ignore them
  • F39: Failure of Success Criterion 1.1.1 due to providing a text alternative that is not null (e.g., alt=”spacer” or alt=”image”) for images that should be ignored by assistive technology
  • F65: Failure of Success Criterion 1.1.1 due to omitting the alt attribute or text alternative on img elements, area elements, and input elements of type “image”
  • F67: Failure of Success Criterion 1.1.1 and 1.2.1 due to providing long descriptions for non-text content that does not serve the same purpose or does not present the same information
  • F71: Failure of Success Criterion 1.1.1 due to using text look-alikes to represent text without providing a text alternative
  • F72: Failure of Success Criterion 1.1.1 due to using ASCII art without providing a text alternative
    G14: Ensuring that information conveyed by colour differences is also available in text
  • G205: Including a text cue for coloured form control labels
  • G182: Ensuring that additional visual cues are available when text colour differences are used to convey information
  • G183: Using a contrast ratio of 3:1 with surrounding text and providing additional visual cues on focus for links or controls where colour alone is used to identify them

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

Our forms are built and hosted through third party software and ‘skinned’ to look like our website.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in September 2021

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix Historical documents

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

[Note: publishing an accessibility roadmap is optional. It’s a good idea to publish one if you want to be specific about the order you’re planning to tackle accessibility issues, and there’s no space to do so in the accessibility statement itself.]

Our accessibility roadmap [add link to roadmap] shows how and when we plan to improve accessibility on this website.

Preparation of this accessibility statement

This statement was prepared on 19/10/2020.

This website was last tested on 18/10/2010. The test was carried out by Gatherum.

We used this approach to deciding on a sample of pages to test
We chose to test a number of information pages against 1 each of the success criteria in “WCAG 2.1: all success criteria and all techniques”

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